Terms & Conditions
Last updated: 9-5-2026
Welcome to Cathy & Maple. By using our website and placing an order, you agree to the terms below. We’ve kept everything clear and simple so you know exactly where you stand.
Overview
This website is operated by Cathy & Maple. Throughout the site, the terms “we”, “us” and “our” refer to Cathy & Maple.
By visiting our site or purchasing from us, you agree to these Terms & Conditions.
Online Store Terms
By placing an order, you confirm that:
- You are at least the age of majority in your country or have permission to use this site
- All information you provide is accurate and complete
- You will not use our products for any illegal or unauthorized purpose
We reserve the right to refuse service to anyone if necessary.
Products & Availability
We do our best to ensure all product descriptions, images, and pricing are accurate.
However, we may occasionally update or change product details without notice.
If an item becomes unavailable after your order is placed, we will notify you and offer a replacement or refund.
Orders & Payment
Once you place an order, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order if fraud, pricing errors, or suspicious activity is detected.
All prices are listed in [CAD/USD – choose your currency] unless stated otherwise.
Shipping
Shipping times and conditions are outlined in our Shipping Policy.
Delivery times are estimates and may vary due to external factors beyond our control.
Returns & Refunds
Please refer to our Returns Policy for full details on eligibility and process.
We aim to make the return process as smooth and fair as possible.
Accuracy of Information
We are not responsible if information on this site is not accurate, complete, or up to date.
Content on this site is provided for general information only.
Third-Party Services
We may use third-party providers (such as payment processors or shipping carriers).
We are not responsible for issues arising from their services but will always support you in resolving any problems.
Personal Information
Your submission of personal information through our store is governed by our Privacy Policy.
We only collect what is necessary to process and deliver your order.
Intellectual Property
All content on this website, including branding, images, and designs, belongs to Cathy & Maple and may not be copied or used without permission.
Changes to Terms
We may update these Terms & Conditions at any time.
The latest version will always be posted on this page.
Contact
If you have any questions about these Terms & Conditions, you can contact us:
Cathy & Maple
Toronto, Canada
support@cathyandmaple.com